Pop up doesn’t show

  • Resolved jgdlemos

    (@jgdlemos)


    5 years, 10 months ago

    So the website is in two languages, English and French. I have created 2 different pop ups, one for the English version and one for the French version. Problem is, only one shows up on the website. Now, I have raised this issue with you before and you recommended I place a js code on the pop ups:
    French:
    var url = window.location.href;
    if (url.indexOf(‘/en’) > 0) {return false;}
    English:
    var url = window.location.href;
    if (url.indexOf(‘/en’) <= 0) {return false;}
    I have already placed the recommended code on both pop ups. However, this results in the French pop up not showing up anymore on the French version of the website. The english pop up works fine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 10 months ago

    Dear @jgdlemos ,

    Thanks for your message!
    The integration process with WPML is on the process and it will be fixed in the upcoming updates.
    As for now, please, download the following version, uninstall the core plugin you currently have and then install this one: https://we.tl/t-AeMHF9PuVm
    Please note that you need to use the version without the given JS codes, so please, remove them.

    Please, make sure to have the Delete Popup Data from the settings unchecked and changes saved beforehand.
    https://prnt.sc/tr4oll

    Give it a try and let us know about the results, please.

    Thread Starter jgdlemos

    (@jgdlemos)

    5 years, 10 months ago

    So the issue is with the version. It works now. Thanks!

    Sygnoos Support

    (@sygnoossupport)

    5 years, 10 months ago

    Dear @jgdlemos ,

    You are welcome!
    We are happy to know that the given version is working just fine.
    We’re marking this thread as resolved.
    Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

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