Poor support, good plugin

  • vtad

    (@vtad)


    8 years, 7 months ago

    The plugin is nice (4 stars) but the support is awfull.
    Even having a paid addon I have problems with the support form, it doesn’t show my addon, so no priority support until CF corrects the support form.

    Update (1 star more): CF corrected the error, my addon appears again!

    • This topic was modified 8 years, 6 months ago by vtad.
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  • Plugin Contributor christiechirinos

    (@christiechirinos)

    8 years, 6 months ago

    Hi vtad,

    My apologies for the hassle. Could you link me to the faulty support request channel so we can fix the issue for others, and get to your support request? We definitely try to provide the best support we possibly can.

    Thanks!

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