Poll doesn’t answer when voting

  • Resolved mickleyf

    (@mickleyf)


    5 years, 11 months ago

    Dear support,
    I created my first poll today and published it already. However, when someone votes, there is no answer.
    Could you please check?
    Thanks a lot!
    Best regards,
    Franziska

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author totalsoft

    (@totalsoft)

    5 years, 11 months ago

    Hello, dear mickleyf.

    Thanks for contacting us.

    Please, can you tell us what type of the Poll are you using?
    Waiting for your reply.

    Thank You.

    thewebmast

    (@thewebmast)

    5 years, 11 months ago

    Hi,

    I have the same problem. I have created a poll minutes ago — Total Soft Image Poll 2, there is no answer or when you click on Vote nothing happened.

    Thread Starter mickleyf

    (@mickleyf)

    5 years, 11 months ago

    Hi @totalsoft,
    on tha page indicated above, I was using TotalSoft responsive Poll. Since it did not work yesterday ootb, I decided to remove responsive poll again from the page and use a different poll plugin. The second plugin works as expected (only basic requirements I have) and so, this thread is obsolete for me now.
    Sorry for any inconveniences.
    Best regards,
    Franziska

    Plugin Author totalsoft

    (@totalsoft)

    5 years, 11 months ago

    Thank you for telling us about the problem. Now our team will do an update. The problem will be solved.

Viewing 4 replies - 1 through 4 (of 4 total)

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