Hi Michael,
Thanks again for reporting this.
Just a quick note first: since you’re using the Premium version, please use our Premium support for any further questions, bug reports, or anything else you notice:
https://help.wpdatatables.com/en/articles/39-how-to-contact-support
The WordPress.org forum is intended for users of the Lite version.
Regarding the missing responsive + icon, we have reproduced the issue on our side and confirmed that there is a bug affecting certain table skins in 8.0.2.
In our current testing, I can reproduce the missing + symbol with:
The icon renders correctly with:
- Material
- Aqua
- Raspberry Cream
Our QA team is continuing to test the remaining skins and configurations to isolate the exact conditions, and the developers will work on correcting this in a future update.
For now, if possible, the temporary workaround is to switch the affected table to one of the skins where the responsive + icon is rendering correctly.
If you have any further questions about this issue, or notice anything else in the Premium version, please open a Premium support ticket through the link above rather than continuing here on the Lite forum.
Thanks again for reporting it.
Kind regards,
Milos
Thanks Milos
I have bought the premium via code canyon (long time ago). Therefore I have no access to melograno.
How can I register.
Hi Michael,
Thanks for clarifying.
Since your wpDataTables license was purchased through CodeCanyon/Envato, it can’t be registered directly in the Melograno Store. You can still continue using your existing Premium license normally through Envato.
For any Premium-related questions, please contact us through our main support instead of the WordPress.org Lite forum:
https://help.wpdatatables.com/en/articles/39-how-to-contact-support
SInce you don’t have access through our Melograno Store, you can simply start a chat from our pricing page, choose the Pre-purchase category, and mention that you have an Envato license:
https://wpdatatables.com/pricing/
You can then send us your Envato license key there. That ticket will be private, and our team can check the license and continue with you directly for any additional questions.
Kind regards,
Milos
