Plugins

  • Resolved dastar5626

    (@dastar5626)


    4 years, 1 month ago

    Hello

    My site crashed and I had to redo the whole site again but when I tried to add Jetpack it crashed when I clicked Save. This is when the problem started.

    I have been able to get back into the admin page and remove Jetpack but now when I click save on any plug-in it crashes I get this error.

    This page isn’t working
    georginapaez.com is currently unable to handle this request.
    HTTP ERROR 500

    I have removed all plug-ins and reactivated them and still the same.
    I have tried on a different computer in hopes it was my browser.

    Thank

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    4 years, 1 month ago

    Hi @dastar5626,

    Could you please let us know if you have found that NextGen Gallery plugin is anyhow related with the issue that you are getting?

    Thread Starter dastar5626

    (@dastar5626)

    4 years, 1 month ago

    Hello,

    I do not have that plug-in installed.

    I have all plug-ins disabled.

    Ok so I installed NextGen Gallery and once I went to Gallery settings and clicked save I got the same error.

    This page isn’t working
    georginapaez.com is currently unable to handle this request.
    HTTP ERROR 500

    I am not sure if I do a database backup and reinstall WP if the problem will continue.

    Plugin Contributor Imagely

    (@imagely)

    4 years ago

    Hi @dastar5626,

    Could you please let us know what WP and PHP versions are you using for your site?

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags

  • 3 replies
  • 2 participants
  • Last reply from: Imagely
  • Last activity: 4 years ago
  • Status: resolved