Sorry for the late reply. You’re best posting your issues on our forums here.
Hopefully the latest version 0.9.1 resolves your issues. Otherwise just post the issues in the forums and we’ll solve it for you.
Erik’s plug-in works great for me… we had to work through some issues but they all worked out and he was very responsive. I also paid him to do some customization work within the plug-in that really enhanced it’s use for us. I would recommend this plug-in if you want to be serious about a free ticket system… Drop Erik a few bucks if you use it… he’s done a really nice job. Kelly Grillo
WARNING:
This plugin is a headache if you are using a custom theme. It works with the default theme, but the most bug I see is that when you uninstall from the admin panel of the plugin and reinstall, you will get MySQL errors and they are just a pain to deal with. I suggest finding another plugin. Don’t get me wrong, this is an awesome plugin if the developer would spend more time supporting the users and understanding that this does not work with the Memex theme.
Please post issues you encounter with the plugin on the forums, we’ll do our best to help you out. Didn’t see a thread about the Memex theme not working with this on our forums so don’t hesitate to post it.
