plugin won’t update

  • Resolved beitsiach

    (@beitsiach)


    7 years, 12 months ago

    Hello,
    This past weekend the plugin said there was an update, but when I tried to update it? what happened is that the site went into maintenance mode and got stuck there for a very long time, and then, afterward, the plugin remained un-updated. This happened several times. Today I tried again – same results.
    Please fix the issue.
    Thank you,
    Vera

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • anchaal05

    (@anchaal05)

    7 years, 11 months ago

    Hey there,

    Thank you for using Caldera Forms.

    When you are updating plugin files by re-uploading you will need to remove and delete the plugin first before you can upload the later version.

    You are also able to upload plugin files via FTP which will give you the option to overwrite the plugin files.
    Hope that helps!

    Thread Starter beitsiach

    (@beitsiach)

    7 years, 11 months ago

    Thank you for your reply.
    Why did you assume I was reuploading? I was updating from the Dashboard, as I do all the plugins.

    Thread Starter beitsiach

    (@beitsiach)

    7 years, 11 months ago

    Please let the person asking the question decide whether the topic is “Resolved”, because it isn’t – but you marked it so.
    Even now it wouldn’t update.

Viewing 3 replies - 1 through 3 (of 3 total)

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