Plugin will not install

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  • Plugin Contributor acub

    (@acub)

    5 years, 6 months ago

    There are very many reasons for which a plugin might not get installed in a WordPress install, @annasue.

    The most common issue is faulty writing permissions on your server. If you are able to install other plugins but not this one, please let me know.

    I just installed the plugin in a WP 4.9.8 and it works fine.

    Plugin Contributor acub

    (@acub)

    5 years, 5 months ago

    Since you haven’t provided additional info to reproduce this and the issue is not present in a fresh WP install, I’m going to assume it has to do with your particular setup.

    Should you or anyone else run into this problem again, please open a new ticket, providing the following or as many of this info as possible:

    – WP version
    – complete list of installed plugins (with versions)
    – installed theme (with version)
    – php version installed

    For now, I’m going to close this as “not a support question”.

Viewing 2 replies - 1 through 2 (of 2 total)
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