• Resolved citybarguide

    (@citybarguide)


    Hi support team,

    I love your plugin as it dramatically improves the speed of the site. I have a challenge though, when the pludgin is activated an error 403 ” forbidden ” is displayed and my website will not load.

    Is there a way to resolve this?

    Please advise,
    Citybarguide

Viewing 6 replies - 16 through 21 (of 21 total)
  • thanks fivepercent – I didn’t see your comment until after we’d reset everything.

    @frederick Townes
    For my site, when w3 total cache creates indel.html and index.html.gzip in w3tc/pgcache folder, it gives them 640 permission and hence other users can’t access it.

    When I change permissions to 644 manually, it works.

    Do you have what could be causing it?
    Any help is well appreciated.

    Regards,
    Neeraj

    Hi,
    I have version 0.9.2.1 of W3TC, and I also Error 403 occurs, specifically in Internet Explorer versions 7, 8 and 9. To check my site in “www.webpagetest.org”, I discovered the error. I sent the bug form.

    In the tab “Page Cache-> Advanced-> Rejected User Agents” I added: MSIE. Now IE browsers do not return Error 403, but no pages are cached.

    I just had the same issue with a 403 Forbidden on the cached version of the stylesheet only. And similar to nrohilla, most of the files in /wp-content/w3tc/min/ were set to 640 permissions. I manually changed them to 644 through FTP and everything worked again.

    Plugin Contributor Frederick Townes

    (@fredericktownes)

    Ok, great.

    From what I Read in this forum I understand that this problem has not yet been corrected in a newer version of W3TC. Is that correct?

    Is there any new release planned with a fix for this?

Viewing 6 replies - 16 through 21 (of 21 total)

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