Plugin view details are blank

  • Resolved jshare

    (@jshare)


    11 years ago

    I’ve been having this problem since before WordPress 4.0 but I’ve only now decided to try solving it. I’m on Multisite.

    Problem:

    On my mysite.com/wp-admin/plugins.php, if I click ‘View details’ for any plugin listed, the details popup appears blank, with the spinner loading icon in the middle, turning forever.

    If I copy the url that ‘View details’ links to, for example with the Force Generate Thumbnails plugin, I get:

    mysite.com/wp-admin/network/plugin-install.php?tab=plugin-information&plugin=force-regenerate-thumbnails&TB_iframe=true&width=772&height=884

    But if I paste this url in its own browser tab/window, it works, I can see the expected plugin information.

    So why does it work when I copy and paste the link, but not when I click ‘View details’ directly in the admin?

    I’ve tried deactivating all my plugins, including the Multisite/network-enabled ones, no difference.

    I’ve tried changing themes, that didn’t help either.

    Any ideas?

    thanks

    Jacob

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  • Thread Starter jshare

    (@jshare)

    11 years ago

    The great tech support people at MyThemeShop found the problem in my case:

    “It looks like the webserver is adding a “X-Frame-Options” option preventing the upload frame to be loaded. Kindly get in touch with your hosting provider to disable it or at least disable it on paths beginning /wp-admin.

    refused to display ‘/wp-admin/media-upload.php?type=image&post_id=0&’ in a frame because it set ‘X-Frame-Options’ to ‘SAMEORIGIN, DENY’.”

    From the relevant nginx conf file, I had to remove the following line and then reload the server configuration:

    add_header X-Frame-Options "DENY";

Viewing 1 replies (of 1 total)

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