Plugin Author
DCoda
(@dcoda)
Can you post a link the the survey?
Also please try the default survey and see if this works.
If it does, can you take a screen shot of the survey you set up, there may be some characters in the questions or answers that are causing problems, we try to remove tricky ones but there may be some more.
Also please take a screenshot of the ‘Collected Data’ screen
When you say there are no results in the data field i’m not exactly sure what you mean.
Do you mean that there are fields in the MySQL table but no data?
When you say the CSV file is empty, do you mean completely or do you get the field headings?
Also, what OS , version of PHP, and version of WordPress are you using?
Can I take it you see no visible error messages when you fill in the survey or download the CSV?
Sorry to bombard you with so many questions, I hope we can sort this quickly for you.
Regards
-D
here’s a link : http://www.freshsnappedphotos.com/2010/12/14/test-2/
i tried the default survey and it works fine.
for the data field i mean on the collected data page. it says “0”
the csv file was completely empty when i opened it in excel.
i’m on the newest version of wp, and i don’t know where to find the php info.
for os you mean my computer os? if so i’m on 10.5.8 for the mac obviously.
i get no error messages and when i take the survey it tells me that it’s done and all looks well.
hope that helps!
Plugin Author
DCoda
(@dcoda)
Currently, to make data ‘easier’ to use , the column names of the mysql table are created from the questions.
It would appear that this limits the size of the question.
Unfortunately there is no quick workaround.
We’ll start working on a new way to deal with the columns.
Hopefully we should have a solution in a day or 2.
-D
so basically my questions are too long? is that what you’re saying?
Plugin Author
DCoda
(@dcoda)
Or to put it another way , there is a bug in that the length of the questions are too small.
Your questions don’t seem unreasonably long.
It’s unacceptable that the survey should not work with them
It will be sorted asap.
D
Plugin Author
DCoda
(@dcoda)
We are still working towards a solutions.
Trying to make it backwards compatible with tables that already exists is causing the problem.
-D
thanks you for continuing to work on this. i appreciate it.
also, can you tell me the current character count limit?
Plugin Author
DCoda
(@dcoda)
The max field length in mysql is 64
but for questions using multiple checkboxes the answers is also added to the field name
ie. question[answer]
-D
Any status on this? I need to add a survey to a client’s WordPress installation, but can’t until we can capture the results.
Plugin Author
DCoda
(@dcoda)
Unfortunately we are having to deal with the failure of the dev box at the moment , so all hands busy fixing this.
It will not be to the new year before anything new is released.
Plugin Author
DCoda
(@dcoda)
Unfortunately we are having to deal with the failure of the dev box at the moment , so all hands busy fixing this.
It will not be to the new year before anything new is released.
Hi, we are experiencing the same issue, and just wanted to check in to see when you think it might be updated?
Thanks a bunch, it’s a great plugin!
Plugin Author
DCoda
(@dcoda)
Well have just finished a major rewrite and are currently going though testing.
There should be a release by the end of the week.
-D
