Hi, do you also have the following feature Allow users to specify quantity enabled? If you do, have you also added a value in the following field Set Quantity:?
Can you also carry out a test. Disable all other plugins, then carry out a test. Also make sure you have enabled debug mode. Once you finish carrying out the test, can you check the log file. Report back with any findings.
Thank you
I do have all the options checked.
Allow users to specify quantity – checked
Set Quantity: 1
Enable stock control – checked
Quantity Available: 6
I disable all other plugins and viewed the product again, I can increase the quantity from the page view to any number, I picked 100 and was able to process a payment in test mode for 100 items, what is definitely wrong for real life scenario.
Here is the log results ( from two runs)
[02/14/2019 10:09 PM] – Payment processing started.
[02/14/2019 10:09 PM] – Triggering hook for addons to process posted data if needed.
[02/14/2019 10:09 PM] – Checking received data.
[02/14/2019 10:09 PM] – Got product ID: 107. Trying to get info from database.
[02/14/2019 10:09 PM] – Got required product info from database.
[02/14/2019 10:09 PM] – Getting API keys and trying to create a charge.
[02/14/2019 10:09 PM] – Firing pre-payment hook.
[02/14/2019 10:09 PM] – Processing payment.
[02/14/2019 10:10 PM] – Firing post-payment hooks.
[02/14/2019 10:10 PM] – Payment has been processed successfully.
[02/14/2019 10:10 PM] – Redirecting to results page “http://localhost/artisans/stripe-checkout-result/”
[02/14/2019 10:16 PM] – Payment processing started.
[02/14/2019 10:16 PM] – Triggering hook for addons to process posted data if needed.
[02/14/2019 10:16 PM] – Checking received data.
[02/14/2019 10:16 PM] – Got product ID: 107. Trying to get info from database.
[02/14/2019 10:16 PM] – Got required product info from database.
[02/14/2019 10:16 PM] – Getting API keys and trying to create a charge.
[02/14/2019 10:16 PM] – Firing pre-payment hook.
[02/14/2019 10:16 PM] – Processing payment.
[02/14/2019 10:16 PM] – Firing post-payment hooks.
[02/14/2019 10:16 PM] – Payment has been processed successfully.
[02/14/2019 10:16 PM] – Redirecting to results page “http://localhost/artisans/stripe-checkout-result/”
Hi, sometimes in test mode it might not work as expected because it is not a real sale. Can you carry out a test in live mode.
Let me know what happens.
Thank you
It’s exactly the same. Thanks for your attempt to help, I think I’ll research other solutions instead of this plugin, quantity control is very important feature for what I am doing now.
Hi, I have submitted a message to the developers to investigate further this issue.
Thank you
Hi and thank you for your report.
Looks like frontend is lacking stock control indeed.
I have created a ticket describing this issue in our inner system. The fix should be available in the next version of the plugin.
Thank you, looking forward to start using it.
