Support » Plugin: Secure HTML5 Video Player » [Plugin: Secure HTML5 Video Player] 200, Stream not Found

  • This problem seems to have cropped up out of nowhere as my client’s website was working fine when I set it live.

    I am now getting ‘Stream not Found’ errors wherever a media player is present. The paths to the files are still the same and I have ensured they are not broken. I am calling the media players like so:

    	if (get_field('video')) {
    		$video  = basename(get_post_meta( get_field('video'), '_wp_attached_file', true));
    		$poster = getPostThumbnailUrl('poster');
    		echo do_shortcode('[video file="' . $video . '" poster="' . $poster . '"]');

    I have tried updating WP and all plugins to the most recent versions but with no luck. Also I’ve tried on several different browsers and devices.

    My hosting company has had a few issues lately, could this have anything to do with it? Maybe I need to reset the permissions or something?

    I’ve submitted a support ticket to my hosts but thought I should check in here too.

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