• Resolved ivo10

    (@ivo10)


    Hi!

    The ProPlayer loads on the page, but it won’t play anything. Safari reports and Internal Server Error with: plugins/proplayer/playlist-controller.php

    Any ideas?

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • @ivo10 can u give me some test url? this doesn’t make sense at all. There is nothing there to cause internal server error. Are you sure u’re using PHP5 with php_xml extension?

    Best,
    Isa

    Thread Starter ivo10

    (@ivo10)

    Isa, thanks for your reply. Here’s a test URL:

    http://www.guitarmessenger.com/blog/uncategorized/test/

    I’m using PHP 5.2.6. HOw do I check on the php_xml extension?

    Thread Starter ivo10

    (@ivo10)

    I also tried adding a video (not just mp3), and now the display screen shows Error #2032. So clearly the player is loading, but the files are not. I checked and the file URLs are correct. I should mention that I had pbEmbedFlash previously installed, but deactivated it. Any ideas?

    @ivo10, I can’t see the error. It just displays Internal server error. Usually it’s a misconfiguration of server or something is missing. Can you upload a file that has phpinfo in it? and give me the URL after that?

    phpinfo.php
    ——–
    <?
    phpinfo();
    ?>
    ——–

    And if you have access, can u look at the apache logs too?

    Thread Starter ivo10

    (@ivo10)

    I’m not sure how to find the apache settings – can you direct me?

    Thread Starter ivo10

    (@ivo10)

    @ivo10, I’ve checked your phpinfo. You’ve libxml and php5. Some servers require also php_xml library. Actually it also seems there, but I’m not sure. Every hosting company has different configuration, it’s very hard for me to say something. Generally I can help only if I can see the error. In this case, we see a web server error which is a question mark for me.

    We need to look at the apache logs. If your control panel has such a setting to view logs, try that. Otherwise you need to contact to hosting company and ask what is going on. They can look at the problem quickly.

    Can u try to contact with them?

    Thread Starter ivo10

    (@ivo10)

    @isa. Thanks for your help. I went into the error logs and after some tweaking found out for some reason I had the wrong permissions set for the folder of the plugin! Works like a charm now!

    How do I determine if my issue is do to the XML extensions?

Viewing 9 replies - 1 through 9 (of 9 total)

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