Plugin prevents Divi builder loading

Resolved paulunderwood
(@paulunderwood)

8 years, 5 months ago

It appears that the plugin is causing Divi Visual builder to fail to load (the page to be edited does not contain any shortcodes used by the plugin). Let me know if there’s any diagnostic info you’d like. I am seeing errors when I monitor Chrome console with plugin activated. Thanks

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Meitar
(@meitar)

8 years, 5 months ago

Please read How to write a good bug report. Thanks.

Thread Starter paulunderwood
(@paulunderwood)

8 years, 5 months ago

Sorry – first time 🙂

Some system info..

WP Version : 4.9
WPMU: No
MySQL Version : 5.6.36
WP Table Prefix : [deleted for security]
PHP Version : 7.0.25
Session Save Path : /tmp
WP URL: https://webupwd.com.au
Server Name : webupwd.com.au
Cookie Domain : webupwd.com.au
CURL Library Present : Yes
Debug File Write Permissions : Writable
PHP Info
PHP Version : 7.0.25
PHP Memory Usage: 7.52 MB
PHP Memory Limit : 768M
PHP Max Upload Size : 128M
PHP Max Post Size : 128M
PHP Allow URL fopen : On
PHP Allow URL Include : Off
PHP Display Errors : On
PHP Max Script Execution Time : N/A Seconds

Theme Divi 3.0.89

Active plugins:
ManageWP – Worker 4.2.27 https://managewp.com
All-in-One WP Migration 6.60 https://servmask.com/
All In One WP Security 4.3.1 https://www.tipsandtricks-hq.com/wordpress-security-and-firewall-plugin
Better Search Replace 1.3.1 https://bettersearchreplace.com
Duplicate Post 3.2 https://duplicate-post.lopo.it/
Facebook Reviews Widget 1.2.8 https://richplugins.com/facebook-reviews-pro-wordpress-plugin
Inline Google Spreadsheet Viewer 0.12.6 https://wordpress.org/plugins/inline-google-spreadsheet-viewer/
Monarch Plugin 1.3.23 http://www.elegantthemes.com
SG Optimizer 3.3.4
ShortPixel Image Optimizer 4.8.2 https://shortpixel.com/
Simple 301 Redirects 1.07 http://www.scottnelle.com/simple-301-redirects-plugin-for-wordpress/
Tawk.to Live Chat 0.3.3 https://tawk.to
Yoast SEO 5.8 https://yoast.com/wordpress/plugins/seo/#utm_source=wpadmin&utm_medium=plugin&utm_campaign=wpseoplugin
WP Mail Logging 1.8.3 http://wordpress.org/extend/plugins/wp-mail-logging/
WPForms Lite 1.4.2 https://wpforms.com

With the plugin active, the Divi visual builder fails to load. No error message on front end, it just fails to open. I can exit cleanly by pressing exit button. Situation persists across all browsers & only exists when plugin is activated.

Chrome console error & builder can be seen in shared document here https://goo.gl/uSn24i

Viewing 2 replies - 1 through 2 (of 2 total)

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