Support » Plugin: CF7 Google Sheets Connector » Plugin not working

  • Resolved blaumond

    (@blaumond)


    I have checked and re-checked the common issues. All I get after clicking submission is “There was an error trying to send your message. Please try again later.” Nothing in the logs as well. Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hello @blaumond,

    Thanks for your message,
    I can help you to assist quickly to resolve your issue.
    It looks you did not configured the contact form 7 plugin properly, as this error indicates the issue of CF7
    “There was an error trying to send your message. Please try again later.”

    Does you getting an email of Inquiry?
    If not then form is not submitting so you are not getting entries in googlesheet.

    Please configure the plugin settings properly and also make sure you have a mail function working properly through host either use SMTP.
    Let me know if i can help you further to resolve your issue.

    mlzislin

    (@mlzislin)

    Hi there!

    There is an issue occured while trying to use gsheetconnerctor.
    After pasting Google access code into the field and after pushing save button I see the following message:
    Access Code Saved. But do check the debug log for invalid access code.

    But after pushing View button I can see only blank page opened.
    The Url of this blank page has the following view:
    http://mydomain.ru/wp-content/plugins/cf7-google-sheets-connector/logs/log.txt

    Nothing more happens.

    I’ve also tried to fill in the form and to check if data exports into google sheets. Unfortunately, no!

    Could you please help me to solve this issue?
    Many thanks!

    Best regards, Mark

    • This reply was modified 1 year ago by mlzislin.
    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hello Mark, @mlzislin
    We have launched the PRO version with fixing this issues, as well as you can update to latest version and if still problem is there, feel free to let us know.

    Thanks
    Abdullah

    razworks

    (@razworks)

    Hi Abdullah,
    I’m having the exact same problem as mlzislin. I just installed CF7 Google Sheet Connector, Version 2.7, so it is the most recent version. I will purchase pro plugins often if I find the free versions to be of value. But you can’t expect anyone to purchase your Pro version, if the Free version doesn’t work.

    Tell me how to get the Free version to work. If I like it, then I will consider buying your Pro version.

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hello @razworks
    Thanks for using the plugin.

    1. Can you send me what exact issue you are facing?
    Under Integration tab, can you look and debug log and send me to understand whats the issue,
    Let me know,
    I feel gratified to assist you, let me know

    Abdullah

Viewing 5 replies - 1 through 5 (of 5 total)
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