Plugin not working

  • tzone_51

    (@tzone_51)


    9 years ago

    Hello,

    My site is on netrixlab hosting and your plugin does not support this hosting.But it working fine on my localhost.Can anyone tell me what is the problem.

    Thansk

    Mayank

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sovrn

    (@sovrn)

    9 years ago

    Hello @tzone_51,

    Thank you for your inquiry! If you could please respond to us at ea-support@sovrn.com at your earliest convenience and answer the following questions, we would be more than happy to troubleshoot your issue.

    What version of PHP are you using?
    What version of WordPress are you using?
    What version of the plugin you are using?
    Can you provide any screenshots, text or error messages you are seeing?

    Regards,

    Sovrn Support

    jlevy1

    (@jlevy1)

    9 years ago

    Hi @sovrn,

    My site, ncld.org, uses the search everything plugin. However, the plugin’s no longer compatible with the version of WP we’re on.

    Plugin version: 8.1.6
    WP version: 4.7.3
    Compatible up to: 4.6.4

    Do you know when the plugin will be compatible with the WP version 4.7.3?
    Is there anything else we can do to fix this issue?

    Thanks!
    Jillian

    • This reply was modified 9 years ago by jlevy1.
    Plugin Author Sovrn

    (@sovrn)

    9 years ago

    Hello @jlevy1,

    Thank you for your inquiry! I apologize that Search Everything is no longer compatible with the version of WordPress you are currently using. We are investigating this issue and will reach out to you with an update.

    If you have any additional questions in the meantime, please feel free to reach out to us at ea-support@sovrn.com.

    Regards,

    Sovrn Support

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working’ is closed to new replies.

  • 3 replies
  • 3 participants
  • Last reply from: Sovrn
  • Last activity: 9 years ago
  • Status: not resolved