Plugin not working

  • Resolved lehuyhunghedspi

    (@lehuyhunghedspi)


    4 years, 4 months ago

    Dear Development Team

    I want to try this plugin because it look so interested.

    Currently, I work in WordPress 5.6 but it not show any data in system.

    Is there any way to debug and solve this problem ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author r3098

    (@r3098)

    4 years, 4 months ago

    Hello.
    In order to ensure the reliability of the analysis data, the data to be acquired with a specific algorithm is selected.
    Administrator access is also excluded.
    Have you tried this on a site that actually has traffic?

    The other is whether the measurement script is loaded correctly?
    1. Check the HTML and JavaScript console without logging in to make sure reporter.js is loaded.
    2. If you are using JavaScript minify or Asynchronous Optimizer, try turning it off.

    You can find more information about caching plugins here.
    https://market.seous.info/en/aurora-heatmap#oc-1

    If you provide the actual URL, we can check how it works.
    If you do not want to publish the URL, we will guide you to contact us by e-mail.

    Plugin Author r3098

    (@r3098)

    4 years, 4 months ago

    Since I haven’t heard back from you in a while, I’m marking this as resolved.
    I hope the problem has been resolved.
    If you have further questions, you can start a new thread.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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