In public_html (root folder).
Or give a try and add the following line on top of .htaccess
AddHandler application/x-httpd-php5 .php .php5 .php4 .php3
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
As far as I can tell there is nothing in my public_html folder called .htaccess. The following are in the root folder:
cgi.bin
i****d (user)
wp-admin
wp-content
wp-includes
… and then about 20 .php files
Do you have access to the control panel > file manager? If not, contact guys from the Green Geeks and ask them to check if the .htaccess handler is correct.
Open a text editor, such as Notepad on Windows or Text Wrangler on Apple and paste this code in it with no spaces above or underneath…
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
…then “save as” “.htaccess” – no .txt behind it and don’t forget the “.” infront of htaccess.
Yes I do, that’s the list of content came from
I have created the file .htaccess as recommended by NeoTechnomad (got your post in email but doesn’t seem to have come through on here yet):
Open a text editor, such as Notepad on Windows or Text Wrangler on Apple and paste this code in it with no spaces above or underneath…
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
…then “save as” “.htaccess” – no .txt behind it and don’t forget the “.” infront of htaccess.
Still no Plugin option
Or give a try and add the following line on top:
AddHandler application/x-httpd-php5 .php .php5 .php4 .php3
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress
@datzone…
Green Geeks is default php 7.0.0-1.
What version of PHP does GreenGeeks use?
Current PHP Versions Available as of Dec, 2015
7.0.0-1 (default PHP version)
5.6.16
5.5.30
5.4.45
5.3.29
5.2.17
@datzone…
Tried adding “AddHandler application/x-httpd-php5 .php .php5 .php4 .php3” but no change.
Green Geeks are saying my domain isn’t pointing to Green Geeks. Now trying to resolve what’s going on.
Thanks for your help so far both, I’ll converse with Green Geeks and let you know what happens.
So, an update…
As recommended by Green Geeks (my webhost) I have redirected my NS1 and NS2 to them and was about to transfer my domains to them too but I noticed a livechat window when looking at my domain information on WordPress so I started talking to a WordPress support person on live chat (which I can no longer access for some reason). I had a couple of domains mapped to WordPress which are hosted by Green Geeks and the WordPress support person (aka The Panda) recommended unmapping them and then suggested I clear my cache and retry my admin page to see if I got the plugin menu, before I transferred the domains to Green Geeks because they thought it may not be necessary. However, after clearing my cache I could no longer chat to The Panda and I had to refresh my admin page which is now telling me:
“totemsustainability.wordpress.com doesn’t exist
Do you want to register totemsustainability.wordpress.com?”
If I go to totemsustainabilitydotcom.wordpress.com/wp-admin I can access my admin page, still no plugin option though (I usually access my admin page from totemsustainability.com/wp-admin).
Feels very much like I’m taking one step forwards, two steps back!!!
Any ideas?
Your blog is hosted on wordpress.com or greengeeks.com?
It’s hosted on Green Geeks but domains are registered with The Company Warehouse
Both whatsmydns (https://www.whatsmydns.net/#NS/totemsustainability.com) and DomainTools Whois (http://whois.domaintools.com/totemsustainability.com) confirm you are on greengeeks.
So, you can login with either totemsustainability.com/wp-admin or totemsustainability.com/wp-login.php – correct?
If so then, to your plugins problem…
I am trying to install some plugins but my dashboard menu is not showing the plugin option… which is making it quite difficult to add plugins!
…go to file manager > public_html > wp-content and create a directory (folder) named “plugins”.
See if your Plugins option exists in your Dashboard.
