Plugin installation or update impossible

  • helje

    (@helje)


    15 years, 7 months ago

    Hi,

    I posted on the French forum but didn’t get response so far.

    I recently migrated a wordpress site from server 1 to server 2 (#2 is dedicated).
    Whenever I want to install or update a plugin from the cnotrol panel, I get the message :
    Downloading from http://downloads.wordpress.org/plugin/%5B%5D…

    Uncompressing…

    Impossible to create folder. /var

    The plugins folder is set to 775, owner root, group www-data on a Debian.
    Any idea ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • webjunk

    (@webjunk)

    15 years, 7 months ago

    Could be several things. Could be trying to use /var/tmp
    Usually owner should be your username which even if its a dedicatd server you never want to use root. Since you need Write permissions, if the scripts are neither running as root or part of www-data then you do not have that permissions. CHeck with your host would be first.

    Thread Starter helje

    (@helje)

    15 years, 7 months ago

    Thanks for your reply. I found out what was wrong. I had to set the ftp user’s home directory to the web root folder. It works !

Viewing 2 replies - 1 through 2 (of 2 total)

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