• Resolved CL Cannon

    (@courtneycannon)


    Hello, I’ve created a store for a client and we’re having trouble with order processing. When I have the logs on, it says that a completely unrealted plugin is causing a problem. This is a plugin the author wants to keep, how do I keep the plugin , but fix the error?

    The log info is below.
    2023-08-27T08:32:48+00:00 CRITICAL Uncaught TypeError: Unsupported operand types: string + int in /home/author77/public_html/wp-content/plugins/mybookprogress/includes/admin.php:660 Stack trace: #0 /home/author77/public_html/wp-includes/class-wp-hook.php(310): mbp_add_sidebar_callback('') #1 /home/author77/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters('', Array) #2 /home/author77/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/author77/public_html/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mbp_add...') #4 {main} thrown in /home/author77/public_html/wp-content/plugins/mybookprogress/includes/admin.php on line 660

    
    
    
    And here is the system status report:
    
    
    
     WordPress Environment
    
    WordPress address (URL): https://authorkatiecherry.com<br>Site address (URL): https://authorkatiecherry.com<br>WC Version: 8.1.0<br>REST API Version: ✔ 8.1.0<br>WC Blocks Version: ✔ 10.9.3<br>Action Scheduler Version: ✔ 3.6.2<br>Log Directory Writable: ✔<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 500 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: – Server Environment
    
    Server Info: Apache<br>PHP Version: 8.0.29<br>PHP Post Max Size: 12 MB<br>PHP Time Limit: 90<br>PHP Max Input Vars: 1000<br>cURL Version: 8.2.1<br>OpenSSL/1.1.1u
    
    SUHOSIN Installed: –<br>MySQL Version: 10.5.22-MariaDB-log<br>Max Upload Size: 12 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database
    
    WC Database Version: 8.1.0<br>WC Database Prefix: wph2_<br>Total Database Size: 24.71MB<br>Database Data Size: 23.79MB<br>Database Index Size: 0.92MB<br>wph2_woocommerce_sessions: Data: 0.13MB + Index: 0.01MB + Engine MyISAM<br>wph2_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_actionscheduler_actions: Data: 0.27MB + Index: 0.08MB + Engine MyISAM<br>wph2_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_actionscheduler_logs: Data: 0.17MB + Index: 0.11MB + Engine MyISAM<br>wph2_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_frmt_form_entry: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_frmt_form_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_frmt_form_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_frmt_form_views: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_loginizer_logs: Data: 0.05MB + Index: 0.02MB + Engine MyISAM<br>wph2_mbp_progress: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_options: Data: 7.98MB + Index: 0.23MB + Engine MyISAM<br>wph2_postmeta: Data: 5.08MB + Index: 0.17MB + Engine MyISAM<br>wph2_posts: Data: 9.92MB + Index: 0.09MB + Engine MyISAM<br>wph2_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_tinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_tinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_usermeta: Data: 0.08MB + Index: 0.01MB + Engine MyISAM<br>wph2_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_yoast_indexable: Data: 0.03MB + Index: 0.02MB + Engine MyISAM<br>wph2_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wph2_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wph2_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM Post Type Counts
    
    attachment: 124<br>customize_changeset: 216<br>faq: 1<br>forminator_forms: 1<br>jb_store_css: 9<br>jetpack_migration: 2<br>nav_menu_item: 10<br>page: 17<br>post: 5<br>product: 21<br>product_variation: 57<br>revision: 219<br>shop_coupon: 3<br>shop_order: 3<br>shop_order_refund: 1<br>wc_conditional_fee: 1<br>wcs_ruleset: 1 Security
    
    Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (32)
    
    StoreCustomizer: by Kaira – 2.5.4<br>Ultimate Addons for SiteOrigin: by munirkamal – 2.4.2<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3<br>Classic Editor: by WordPress Contributors – 1.6.3<br>Classic Widgets: by WordPress Contributors – 0.3<br>Passster: by Patrick Posner – 4.2.4<br>Duplicate Page: by mndpsingh287 – 4.5.3<br>ELEX USPS Shipping Method for WooCommerce: by ELEXtensions – 1.5.2<br>Forminator: by WPMU DEV – 1.26.0<br>Hide featured image on all single page/post: by TylerTork – 1.0<br>Jetpack Boost: by Automattic - Jetpack Site Speed team – 2.1.1<br>Jetpack: by Automattic – 12.5<br>Loginizer: by Softaculous – 1.8.1<br>Mesmerize Companion: by Extend Themes – 1.6.146<br>MyBookProgress - Stormhill Media: by Stormhill Media – 1.0.7<br>Nginx Helper: by rtCamp – 2.2.3<br>Social Share for WooCommerce: by WPXtension – 1.2.4<br>Page Builder by SiteOrigin: by SiteOrigin – 2.25.3<br>SiteOrigin Widgets Bundle: by SiteOrigin – 1.54.0<br>TI WooCommerce Wishlist: by TemplateInvaders – 2.7.4<br>UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.23.10
    
    WooCommerce Extra Fees Plugin: by theDotstore – 3.9.4<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.26<br>Customizer for WooCommerce: by SkyVerge – 2.8.0<br>WooCommerce Payments: by Automattic – 6.4.1<br>WooCommerce PayPal Payments: by WooCommerce – 2.2.2<br>WooCommerce Shipping & Tax: by WooCommerce – 2.3.4<br>WooCommerce: by Automattic – 8.1.0<br>Yoast SEO: by Team Yoast – 21.1<br>Smush: by WPMU DEV – 3.14.2<br>WP Super Cache: by Automattic – 1.10.0<br>WPS Hide Login: by WPServeur<br>NicolasKulka<br>wpformation – 1.9.9 Inactive Plugins (0) Dropin Plugins (1)
    
    advanced-cache.php: advanced-cache.php Settings
    
    API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)
    
    Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages
    
    Shop base: #5 - /store/<br>Cart: #6 - /cart/<br>Checkout: #7 - /checkout/<br>My account: #8 - /my-account/<br>Terms and conditions: #9 - /refund_returns/ Theme
    
    Name: Mesmerize PRO<br>Version: 1.6.159<br>Author URL: https://extendthemes.com/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates
    
    Archive Template: Your theme has a woocommerce.php file<br>you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: mesmerize-pro/woocommerce/checkout/form-checkout.php<br>mesmerize-pro/woocommerce/checkout/thankyou.php<br>mesmerize-pro/woocommerce/loop/pagination.php<br>mesmerize-pro/woocommerce/order/order-details-customer.php<br>mesmerize-pro/woocommerce/order/order-details.php WooCommerce PayPal Payments
    
    Onboarded: ✔<br>Shop country code: US<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Tracking enabled: ✔ Admin
    
    Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page
    
    Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field
    
    Daily Cron: ✔ Next scheduled: 2023-09-15 04:26:18 +00:00<br>Options: ✔<br>Notes: 87<br>Onboarding: completed WooCommerce Payments
    
    Version: 6.4.1<br>Connected to WPCOM: Yes<br>Blog ID: 222061609<br>Account ID: acct_1NenpJCSWrrUlw6H TI WooCommerce Wishlist Templates
    
    Overrides: – Action Scheduler
    
    Canceled: 1<br>Oldest: 2023-09-14 10:58:12 +0000<br>Newest: 2023-09-14 10:58:12 +0000
    
    Complete: 396<br>Oldest: 2023-08-15 08:56:53 +0000<br>Newest: 2023-09-14 18:10:44 +0000
    
    Failed: 393<br>Oldest: 2023-08-22 02:02:57 +0000<br>Newest: 2023-09-14 17:42:20 +0000
    
    Pending: 3<br>Oldest: 2023-09-14 18:42:20 +0000<br>Newest: 2023-09-15 18:10:44 +0000 Status report information
    
    Generated at: 2023-09-14 18:13:34 +00:00<br>
    • This topic was modified 2 years, 9 months ago by CL Cannon.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @courtneycannon

    From the log info you provided, the error seems to originate from the MyBookProgress plugin. The error message indicates a problem with using different data types (string + int) in the file ‘admin.php’ at line 660.

    Since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance here. They should be able to provide a fix or update the plugin to correct this issue.

    In the meantime, if the plugin is not critical to your store’s operation, you might consider deactivating it temporarily to allow your store to process orders without interruption.

    I hope this helps! Please let us know how it goes or if you need further assistance with WooCommerce core.

Viewing 1 replies (of 1 total)

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