Support » Plugin: Easy Heads Up Bar » [Plugin: Easy Heads Up Bar] Just stopped working

  • Resolved Rob Roy

    (@danetidwell)


    The bar just stopped working. Haven’t installed any new plugins and have the most recent version of wordpress.

    I created a bar to display this past friday, activated it, and it shows that its running in the backend. When someone loads the page, it doesn’t show up, then when I reload the plugin settings, it shows the bar was deactivated.

    Apparently, the bar gets deactivated when someone visits the site.

    http://wordpress.org/extend/plugins/easy-heads-up-bar/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Greenweb

    (@greenweb)

    Hi danetidwell,

    I’ll need a bit more info trouble shoot this one.

    Did the bar work at first?
    Did anything change on the server?

    Did you change themes?
    Are you getting any JS errors?

    Is the bar scheduled to display? Check the start and end dates of the bar.

    What is the web address of the affected page?

    Please post the web address of the page where the bar is supposed to be
    or email me at support(at)beforesite.com if you don’t want the address public.

    Plugin Author Greenweb

    (@greenweb)

    danetidwell any updates to your problem?

    Hey I’m so sorry – I think it must have been a plugin conflict. We refreshed our site and deleted all of the plugins we weren’t using and it seems to work fine now.

    Sorry for taking so long to reply, I didn’t Subscribe to the thread.

    Plugin Author Greenweb

    (@greenweb)

    Thanks for the update Dane

Viewing 4 replies - 1 through 4 (of 4 total)
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