Zero support? Come on now, that is not fair. :(
You haven't even tried to contact us for support. We're happy to help. I personally spend 6 or so hour every day trying to answer support related emails.
If you even took a tiny peek at our website you will see that this issue is something we have discussed and offer a solution to:
The problem here is that you are probably trying to upload the plugin via FTP and your FTP client is using the ASCII transfer type. This sometimes causes files to be corrupted.
1. Change your FTP transfer type to "Binary"
2. Upload your plugin via a method other than FTP (The WordPress internal installer works GREAT)
Also have a look around a website: http://www.dukapress.org where we offer EXTENSIVE support.