Same problem here. Is there a way to debug the issue?
Plugin Author
Dev
(@devadattas)
@aerendir On Mautic side, you can debug by checking the API Call logs.
@rdcubo before proceeding with debugging could you please ensure the following are in proper order:
- The username & password of the Mautic User being used in “Mautic Integration” processor is correct.
- API Access is enabled in Mautic, this can be enabled by going to <your-mautic-site>/s/config/edit and Turning “API enabled?” to “Yes” and “Enable HTTP basic auth?” to “Yes”
- The Mautic User being used in the “Mautic Integration” processor has required permissions to create/edit contacts in Mautic
- All the field aliases used in the “Mautic Integration” processor settings match those in Mautic
Plugin Author
Dev
(@devadattas)
@aerendir I am assuming the issue you are facing could be related to this:
https://github.com/mautic/api-library/issues/158
Thread Starter
rdcubo
(@rdcubo)
@devadattas
Checking steps:
1- Yes, I had tested coping data from Caldera Processor and pasting on Mautic Login Page = successful logon.
2- Yes in both.
3- Yes, Mautic User has full permissions to create/edit contacts.
4- Yes, I’m mapping only 3 fields in Field Mappings Setup and all have the correct Mautic Alias and Caldera Slug.
P.S.: Log Error on Mautic is empty
Any other tip?
Plugin Author
Dev
(@devadattas)
@rdcubo Are you able to write to Mautic API through an API Client like Postman or cURL?
Plugin Author
Dev
(@devadattas)
Thread Starter
rdcubo
(@rdcubo)
Yeah!!!
It was cache problem, all working now \o/
Thanks @aerendir and @devadattas
