Plugin doesn’t work on phone

Hello Elina,

Good Day!!!

We’re here to assist you with this one.

As your reported issue is persist in desktop as well FYI.

Hope in your side cache plugin was active right?

The problem behind your reported issue is WP Nonces – which is added as a security in our ajax request(upon subscribe from front end), if the page was cached, then WP Nonces will also cached, to overcome that issue you need to set the cache timeout rule in your cache plugin settings(Set something like every ~8 or ~10 hours), in this case old cache will purged and new cache will be generated in every timeout.

For Quick Fix – Just purge cache from cache plugin settings.
For Stable Fix – Just set the cache timeout in cache plugin settings

Not sure which cache plugin it is but if it is Fastest Cache then please take a look at the link here
https://www.wpfastestcache.com/tutorial/wordpress-nonce-cache/

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• This reply was modified 6 years, 7 months ago by Jan Dembowski.

Hello Elina,

Are you using Flywheel managed hosting? If so could you please contact your hosting provider regarding your reported query? Because so far we don’t have alternate option/settings to support.

Just ask your hosting “why it is not working with flywheel managed hosting though I have purged cache from my end -ajax nonce validation returns 403 always”

After response from hosting provider, post the details here so that we will see what will be the alternate way to keep support for your hosting.

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• This reply was modified 6 years, 7 months ago by Jan Dembowski.