plugin doesn`t work

  • Resolved dxsmhf

    (@dxsmhf)


    7 years, 9 months ago

    I`m using product catalog 7-days free trial, but it does not work on my page.
    It shows nothing when the catalogue includes products or categories which contain products. no side bar, no sort bar, no search bar, no categories, no products. However, when the catalogue only contains emtpy categories, no products, it can show side bar including sort bar and search bar.

Viewing 2 replies - 1 through 2 (of 2 total)
  • etoilewebdesign

    (@etoilewebdesign)

    7 years, 9 months ago

    Hi dxsmhf,

    1) Could you send us the URL of your catalogue page?

    2) Could you send us the exact shortcode that you’re using on that page?

    3) Have you added any products or categories to your catalogue? If you’re not sure how to, edit the catalogue and scroll down to choose products/categories on the left side (here’s one of our tutorial videos, the ‘adding products’ part begins at 3:20: https://youtu.be/-AwTj0pfooo?t=3m20s )

    etoilewebdesign

    (@etoilewebdesign)

    7 years, 9 months ago

    Hi dxsmhf,

    Could you please tell us the shortcode that you have you entered on your catalogue pages? Also, would you be able to send us a link to your catalogue page?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘plugin doesn`t work’ is closed to new replies.