Plugin Destination Folder

  • Resolved jbarnes86

    (@jbarnes86)


    3 years, 9 months ago

    Hi All!

    Usually a dab hand at this as ive had issues with folders previously.

    I’ve had a plugin installed called Hustle which provides pop ups and whatnot. But ive noticed its randomly not installed any more and when i got to reinstall it, wordpress says theres already a folder with that name.

    Ive gone through filezilla and cannot find it anywhere. Anybody have any recommendations to fix this?

    Many thanks

    James

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Adi Coscai

    (@adicoscai)

    3 years, 9 months ago

    Hi! default location for plugins is : public_html/ wp-content/ plugins/
    I hope it’s help 🙂

    Thread Starter jbarnes86

    (@jbarnes86)

    3 years, 9 months ago

    Morning Adi, Yes ive already been through this folder and the plugin does not seem to be there, i have even ran a search for the plugin and that still came back negative yet WordPress still says its there.

    Adi Coscai

    (@adicoscai)

    3 years, 9 months ago

    It’s supposed to be named as “wordpress-popup”. Can you post here a list with all your folders inside of wp-content/ plugins/ ? Please 😀

    Thread Starter jbarnes86

    (@jbarnes86)

    3 years, 9 months ago

    Thats done the job! Thank you very much!

    Adi Coscai

    (@adicoscai)

    3 years, 9 months ago

    You welcome 🙂 you can change the ticket status to solved 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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