Plugin creates pbm in creating new product

  • Resolved audella

    (@audella)


    6 years, 1 month ago

    Hi,
    I installed your plugin, and it seems that it creates a problem when I want to create a new product : on the add new product page, everything is locked, I cannot click on any button.
    When I disactivate your plugin, everything goes back to normal…
    Thank you for your help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Salva Machi

    (@salvamb)

    6 years, 1 month ago

    Hi @audella

    That’s very weird. It’s the first time we are noticed about this issue.
    And I’ve just tried to do the same on our dev servers and everything is working as expected.

    Might you tell me whether you have any errors on your browser’s console when this happens, please?

    Also, it would be very helpful if you check if there are any PHP errors registered on your PHP error log. If you need help to enable the logs, please do read this article:

    Debugging in WordPress

    Best Regards,
    Salva.

    Thread Starter audella

    (@audella)

    6 years ago

    Thank you for your quick reply !
    I am having trouble getting familiar with your plugin so I disabled it for now, everything is back to normal.
    Thank you for your help though !

    Plugin Author Salva Machi

    (@salvamb)

    6 years ago

    FYI, you have a lot of helpful articles on our official forums (if you are interested in learning more about it):
    https://forum.stockmanagementlabs.com/t/atum-documentation

    Best Regards,
    Salva.

    Thread Starter audella

    (@audella)

    6 years ago

    Thank you !

    Plugin Author Salva Machi

    (@salvamb)

    6 years ago

    You’re welcome 😉

Viewing 5 replies - 1 through 5 (of 5 total)

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