• Resolved lspringael

    (@lspringael)


    Hi, I am having problems after installing the plugin. My site gave a critical error. There seems to be a conflict with two of my other plugins (Divi Carousel and Simply Gallery Block & Lightbox). After I deactivated these two plugins, my site shows again. But now my events page still gives me a critical error.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter lspringael

    (@lspringael)

    Ok, I now found out that there is also a conflict with another plugin ‘Divi Modules Pro’. After deactiving that, my site works again. Is it normal that there are so many conflicts? I really need all of these plugins on this site.

    Plugin Support WilloftheD

    (@abzlevelup)

    Hi @lspringael,

    Thanks for reaching out to us. Sorry to hear that you are having this issue here. Appreciate you doing the initial test for conflicts as well.

    There are 2 things that I suspect that’s causing this. First, PHP configuration might need more memory_limit, you could contact your hosting provider on how to upgrade resources and update the configuration.

    Second, the assets were not loaded properly. You could clear DIVI CSS Cache. Please follow this article here: https://pressable.com/clearing-css-cache-in-divi/.

    Lastly, it is worth checking the DIVI Performance tab, there might be a compatibility script that’s creating the issue. Would be good if you could double-check the settings. See the article here: https://wp-rocket.me/blog/how-fast-is-divi-wordpress-theme/.

    Let me know how it goes on your end and how would you like to proceed.

    Best,
    Abz

    Thread Starter lspringael

    (@lspringael)

    Hi Abz

    I increased the php memory limit and everything works fine now! Txs!

    Linda

    Plugin Support WilloftheD

    (@abzlevelup)

    Hi Linda @lspringael,

    That’s awesome! If you have some time to rate and review, here — that would be incredible!

    Please do not hesitate to bump a new ticket on our way, and we’d be glad to help you out.

    Cheers,
    Abz

Viewing 4 replies - 1 through 4 (of 4 total)

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