plugin conflict

  • Resolved staysee02468

    (@staysee02468)


    3 years, 5 months ago

    As per your request, I’m posting my issue with Neve theme and WPML.

    Homepage settings under customizer>layout>homepage will not show when WPML is activated. Deactivate WPML and it will appear and you can set as you wish.

    WP 6.03
    Neve 3.4.4
    WPML 4.5.13

Viewing 5 replies - 1 through 5 (of 5 total)
  • luciamarinescu

    (@luciamarinescu)

    3 years, 4 months ago

    Hi @staysee02468,

    Thanks for choosing Neve!

    Unfortunately, I’m not able to replicate this behavior on my test instance. I installed WPML and everything from Customizer -> Layout -> Homepage Settings appears as expected – screenshot. Could you please provide us a screenshot with the Layout -> Homepage Settings section within your Customizer?

    Thanks!

    Thread Starter staysee02468

    (@staysee02468)

    3 years, 4 months ago

    Hi,

    I have a few screenshot images showing with WPML activated, without WPML activated and with all plugins except WPML activated. Unable to upload here – there is no option to upload.

    I did find a work around: I’m able to set the homepage by disabling WPML, and after I enable WPML the homepage setting still seems to be working for now.

    Thanks,
    Stacey

    • This reply was modified 3 years, 4 months ago by staysee02468.
    Kush

    (@kushnamdev)

    3 years, 4 months ago

    Hey @staysee02468,

    You can use https://prnt.sc/ to share screenshots by uploading there and sharing the link in the next replies.

    Thanks

    Thread Starter staysee02468

    (@staysee02468)

    3 years, 4 months ago

    Hi,

    Here you go!

    https://prnt.sc/NylIByEfbk1n (all plugins deactivated except for wpml)

    https://prnt.sc/Jm1fWxi4Q2w7 (with wpml)

    https://prnt.sc/PBsqexYaj1Zr (without wpml activated)`

    Thanks!

    Kush

    (@kushnamdev)

    3 years, 4 months ago

    Hey @staysee02468,

    Sorry for the delayed reply, Can you please follow the steps below to help us understand the issue better?

    Open the browser developer tools while accessing the Customizer, click on the console tab, reload the page and send us a screenshot with the result.

    Also, another option will be to install the WP Debugging plugin and let us know if you see any warnings on the front end of your site.

    Thanks and have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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