Plugin causing 403 Gateway Timeout

  • Ryan Townley

    (@ryantown)


    9 years, 2 months ago

    I have narrowed down timeout issues on my client’s site to this plugin. The plugin developer’s website, https://mangohour.com, is currently timing out as well so this may be related. I was planning to renew the license that just expired, but may have to find an alternative solution.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Clement Gonnet

    (@renoovodesign)

    9 years, 2 months ago

    I’ve had the same issue for a week when I log in to the dashboard and when I run the update checks: 504 Gateway Time-out (nginx)
    I figured this plugin is the issue.

    Looks like their business might have stopped.
    The company name is: Heymax Software Ltd (found on http://help.mangohour.com/help_center)
    apparently they have not filed appropriate documentation. https://beta.companieshouse.gov.uk/company/09551928

    I recommend alternative solution such as the actual Table Rate Shipping from WooCommerce.

    januslock

    (@januslock)

    9 years, 1 month ago

    I have the same issue.

    The hotfix is to disable the EDD update check in the plugin file. You can simple just remove/comment out the line:

    add_action( 'admin_init', 'mh_wc_table_rate_plus_updater', 0 );

    snowbird12

    (@snowbird12)

    9 years, 1 month ago

    Hi Janus
    works on my place.

    thanks for help

    victoroem

    (@victoroem)

    9 years, 1 month ago

    Looks like the developer closed off the company?

    Developers name is John David Currie, he is from:
    27 Old Gloucester Street
    WC1N 3AX London, England

    If someone close by were able to meet with the guy… that would be great! I want to upgrade to WooCommerce 3.0 and this is the only thing holding me back.

    Company is registered as:
    Heymax Software Ltd.

    Not sure if it was closed? The last info is from the PDF with a document from the 6th of April (this month).

    https://beta.companieshouse.gov.uk/company/09551928/filing-history

    This saved my day:
    /**
    *add_action( ‘admin_init’, ‘mh_wc_table_rate_plus_updater’, 0 );
    */

    I was wondering why my update page was taking so long to load 🙂

    • This reply was modified 9 years, 1 month ago by victoroem.
Viewing 4 replies - 1 through 4 (of 4 total)

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