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  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.

    I can see that some visitors’ parameters are transmitted incorrectly by our plugin. This causes false positives. Sorry for the inconvenience.

    Please do the following:
    1. WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings →
    → set the “Set cookies” option to “Auto”;
    → set the “Use Anti-Spam by CleanTalk JavaScript library” option to “On”;
    → Save Changes.
    2. Set the cache update time on the site to no more than 24 hours (it’s important).
    3. Clear all the cache on your website.

    Did it help?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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