Plugin blocking cache

  • Resolved Lauren

    (@equusport)


    5 years ago

    Hi guys,

    We have noticed lately that your plugin is blocking our websites cache and causing it to crash. Is there a way that you can push an update to make it
    cache-friendly, or if its a required cookie, provide a custom VCL (cache
    rule) that allows the cookie to bypass the cache? We love your plugin but unfortunately we had to deactivate it to make the website stable again.

    Please let me know.

    thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • SergeM

    (@serge00)

    5 years ago

    Hello, @equusport.

    Please, tell me the name or give me the link to the cache solution you are using.

    Thread Starter Lauren

    (@equusport)

    5 years ago

    Thanks for getting back to me!

    We are hosing on Dream Host’s Dreampress so they have “built in” caching.

    https://www.dreamhost.com/features/wordpress-caching/
    https://help.dreamhost.com/hc/en-us/articles/215300647-Managing-the-DreamPress-cache

    Thread Starter Lauren

    (@equusport)

    5 years ago

    Also.. for a bit more info: From some preliminary checks I performed, the caching block looks to becoming from the cleantalk-spam-protect plugin setting the “apbct_*” headers which set a “no-cache” response on the site. This can be
    confirmed by temporarily deactivating the plugin then re-testing the response.

    SergeM

    (@serge00)

    5 years ago

    Thank you for your details, Lauren.

    Please, do the following:
    1. Go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> disable “SpamFireWall”;
    2. Go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Use alternative mechanism for cookies” to “On” —> Save Changes.

    It will fix the issue with any hosting cache.

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    5 years ago

    Hello,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter Lauren

    (@equusport)

    5 years ago

    Forgive me! I thought I had responded. Yes, I do believe that did the trick. Thank you!

    • This reply was modified 5 years ago by Lauren.
    Plugin Support amagsumov

    (@amagsumov)

    5 years ago

    Thank you for your feedback!

    We’re glad to hear the issue solved.

Viewing 7 replies - 1 through 7 (of 7 total)

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