Backup Guard
[resolved] [Plugin: Backup] Website deleted after updating (5 posts)

  1. TheAfter
    Posted 4 years ago #

    I just lost my all wordpress install after updating this plugin.
    My website was located at http://www.musicshops.eu using a templatic theme and as I was updating the plugin through ManageWP i suddently could not access the website anymore and when I connected on the FTP, all the files were gone except the folders...
    just to let you know.
    I think my DB is not affected since I managed to extract the sql file



  2. tlburriss
    Posted 4 years ago #

    I updated to Backup 2.1.2 and now I can't access teddyburriss.com/tlburriss.
    I can not tell what file(s) are missing. How do I resolve this problem? Should I re-install WordPress?

  3. tlburriss
    Posted 4 years ago #

    I reloaded WordPress 3.4.1 manually (this is the version I had installed prior to upgrading backup 2.1.2.)

    I deleted my wp-admin & wp-includes folders and placed the new files
    I overwrote the wp-content folder and root folder files
    (Per WordPress.org instructions)

    I am still not able to get into teddyburriss.com/tlburriss

    The error is generic WordPress - missing file error (401)

    Do you have any suggestions that can help me get my site backup & running?


  4. tlburriss
    Posted 4 years ago #

    Ok - thanks to Sorin, I figured out that my problem was in part due to having a ".htaccess" file in my root folder. I deleted this file and got backup up & running. Stay tuned - Sorin will put out a new update soon.

  5. iclanzan
    Posted 4 years ago #

    Glad I could help solve your problem.

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