Plugin activation issue

  • Resolved archie_n

    (@archie_n)


    8 months ago

    When trying to activate vikbooking.1.8.2 WordPress throws a “Page not found” error.

    I’ve tried on two different staging websites with the same result. Debugging has no entries. Other plugins have been disabled for testing purposes. Standard theme. Permalinks have also been recreated. WP 6.8.2 and PHP 8.3.

    What could be the issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    8 months ago

    Hello,

    We’re sorry to hear about the issue you’re experiencing. This is actually the first time we’ve come across a case like this, even though our plugin is installed by many users every day.

    To better assist you, we kindly ask you to reach out to us through our official VikWP website and share more details about your specific setup. This will allow our technicians to review your case and get back to you as quickly as possible.

    Thank you for your cooperation.
    Best regards,
    The VikWP Team

    Thread Starter archie_n

    (@archie_n)

    8 months ago

    Seems like ModSecurity caused the issue. After deactivating it, the plugin got activated.

    Plugin Author e4jvikwp

    (@e4jvikwp)

    8 months ago

    Hi,

    Thank you for the update, I’m glad you were able to understand what was causing this error!

    We remain at your disposal for any further help.
    Best Regards,
    VikWP Team

Viewing 3 replies - 1 through 3 (of 3 total)

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