Dear @thaiwebjoomla ,
We have completed our investigation of your website and found that there is likely a conflict between our Plugin and the Litespeed Cache that you are using on your site.
To ensure both can work together we recommend that you install the Litespeed Cache plugin from WordPress.org: https://wordpress.org/plugins/litespeed-cache/. Once the plugin is installed, please locate the plugin’s menu in WP Admin and ensure that it is configured as follows:
- In the Cache -> Purge tab, ‘Purge All On Upgrade‘ should be ON.
- All options from the ‘Image Optimization’ and ‘Page Optimization’ tabs should be turned OFF.
Please, contact us back after completing the mentioned steps.
Regards, Mane
Now I tried deleting LiteSpeed Cache plugin. Menu on mobile still problem.
Deactive Litespeed Cache
https://drive.google.com/file/d/1pat9QQeM3zlATQsCM0uWF_sWPZzwGyfK/view?usp=sharing
Delete Litespeed Cache
https://drive.google.com/file/d/1iFMD5NOL0EKxpJhk4qyyLMLhUr5p_yRM/view?usp=sharing
Remark
I tried deactivate 10Web plugin, Menu on mobile not problem.
Thank you
How to solve the problem? without deactivate 10Web plugin
Hi @thaiwebjoomla ,
Thank you for your patience.
Will you please kindly recheck the issue again? It was caused by CSS aggregation, which is now disabled on your website.
Regards, Mane
I tried disable CSS aggregation and clear cache, But it not resolve
Hi @thaiwebjoomla,
Thank you again for getting back to us.
Will you please kindly check if the issue is now solved?
Regards, Mane
