• Resolved hrvoje4565

    (@hrvoje4565)


    I have a problem with WordPress and UpdraftPlus Backup/Restore.. I make Backup 5 days ago. And now few hours ago i have problems with site and i make Backup. But i forgot that i Will lose all New orders and post from date when i make Backup. After Backup i Get a messagge: Your WordPress installation has old folders from the pre-recovery/move state (technical info: they have the -old suffix). You should press this button to delete them as soon as you verify that the recovery is successful.Can we fix that to get back all orders and post? Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi there,

    Unfortunately there’s no way to retrieve database information from the old files you mention.
    The process run with the database restore is different and doesn’t leave any copy of it behind.

    Best regards,

    Nick

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