Please enter a valid postcode/ZIP.

  • Ben001

    (@ben001)


    10 years, 1 month ago

    I have had a couple of customers call today because there postcodes are not being accepted at the checkout, i have tried it myself and sometimes it works and sometimes it says Please enter a valid postcode/ZIP.

    Help would be greatly appreciated

    Kindest regards

    Ben

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Ben001

    (@ben001)

    10 years, 1 month ago

    Maybe i should add this is when i updated to the newest version of woocommerce

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    Example postcodes and for what country? post your system status report so I can see if you’re running plugins with their own validation.

    Thread Starter Ben001

    (@ben001)

    10 years, 1 month ago

    Hi Mike,

    I changed back to the old version of woo to avoid any more issues.
    These are uk postcodes sometimes it works sometimes it doesn’t.. i was looking at your plugin to remove the required postcode field but at $50 its quite an expensive fix.

    Any suggestion would be valued

    Plugin Contributor Mike Jolley

    (@mikejolley)

    10 years, 1 month ago

    If you can provide examples that would be good. I’ve not seen issues with our validation, and I myself am in the UK and have tested known formats.

    niftynath

    (@niftynath)

    9 years, 6 months ago

    Hi guys,

    It appears there is still an issue with this. I have also discovered that it has something to do with only “shipping to specific countries” option. I only want to sell to the UK, but I keep getting this error. However, when I choose the option to ship to all countries, it seems to work absolutely fine. HELP PLEASE!

    EDIT: Forgot to mention that shipping zones are absolutely fine.

    • This reply was modified 9 years, 6 months ago by niftynath.
    niftynath

    (@niftynath)

    9 years, 6 months ago

    It even happens when I select only United Kingdom in “Sell to specific countries” and with “Ship to all countries you sell to” selected.

Viewing 6 replies - 1 through 6 (of 6 total)

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