Support » Plugin: WooCommerce Video Product Tab » Player won't show video

  • Resolved horseteacher


    I am having troubles getting a video to load onto product pages.

    In regards to loading preview video onto a product page:

    I am using this feature via product > product data > general > upload a preview file

    This is a page that I tried it on:

    On this page, the player loaded – but will not play. I tried loading 2 videos, one from the media upload area and one from youtube. Neither would play.

    However, when I used the tab video function via product > product data > video > embeded code, that video loaded – but it appears to be limited to youtube and has to be under a tab??

    As a final attempt I tried using the short code on the jplayer plugin and it would only load part of the player module, but no video as well?

    Wondering if I am missing some settings?

    I have these three video programs loaded:
    WooCommerce Video Product Tab

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sebastien Dumont


    Embedding is not restricted to just YouTube. This plugin is a tab extension plugin so yes the video would load under the tab only. The WPjplayer is not a proper embed format.

    I like your plugin.
    Every think war right, but from yesterday there is a white space instead.
    I tried read the article about embeding you recommended, but I do not understand, because I am a beginner.

    Thank you for your help.

    Plugin Author Sebastien Dumont


    If you can explain better @irples please what you have done I will do my best to help you.

Viewing 3 replies - 1 through 3 (of 3 total)
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