Player shows Loading-Overlay

  • Resolved oidrom

    (@oidrom)


    1 week, 1 day ago

    Hej there,

    since some days we experience an error with the podcast player on our website. It shows some kind of loading overlay endlessly, but the podcast is playable. I search through console etc. but cannot find the reason for this behavior. Do you have an idea, where the issue comes from?

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Veda

    (@vedathemes)

    1 week, 1 day ago

    Hi @oidrom ,

    Thanks for using the podcast player on your website. The loading overlay you see is not created by podcast player but some of your theme or plugin (might be themify builder, but I am not sure).

    It adds a wrapper (with classes .tf_lazy and .tf_audio_lazy) inside podcast player and this creates the loading overlay. Can you check which plugin or setting you recently used or changed which added this wrapper?

    Inform me for any more help or clarification on this.

    Thanks,

    Thread Starter oidrom

    (@oidrom)

    1 week, 1 day ago

    Hi Veda,

    thanks for your quick reply. You are right, I didn’t notice this Themify-Wrapper. I just disabled it with CSS. Not clean, but it works.

    Thanks very much for your help!

Viewing 2 replies - 1 through 2 (of 2 total)

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