Support » Plugin: WooCommerce » Place Order Don’t work

  • Hello,

    The place order button is not working I already tried disable all plugins and with cloudflare paused and with cache cleared and still don’t work.

    Here is a demo video: https://streamable.com/v6egf

    Thank you very much for the help!

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  • Plugin Support jamosova

    (@jamosova)

    Automattic Happiness Engineer

    Hi jakooya,

    It looks like there is a theme conflict on your site.

    You can read more about theme conflicts here:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme is to do the following:

    1. Temporarily switch your theme back to the [Twenty Seventeen Theme](https://wordpress.org/themes/twentyseventeen/).
    2. Test to see if the issue has been resolved.

    If that resolves the issue, then you’ll know it is a theme that is causing it. If it doesn’t resolve the issue, please let us know so that we can help you further.

    Please note that switching to another theme will not delete data and you will be able to revert back to your original theme without any issue after testing is done. Your site will simply have a different display during the test.

    Switching to a default theme is the first step in troubleshooting issues. That allows us to target the issue quickly.

    Please let us know how it goes once you are done with testing.

    Thanks and looking forward to your reply!

Viewing 1 replies (of 1 total)
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