• Resolved gingybakes

    (@gingybakes)


    Hi all,
    I’ve been having problems with a floating red rectangular “save” button that randomly appears in my posts. It looks like the Pinterest save button but isn’t associated with a plugin. I’m looking for help on how to get rid of it. I do have a Pin-It Pinterest plugin, but it doesn’t seem related to the problem.
    Thanks!

    • This topic was modified 8 years, 9 months ago by gingybakes.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Moderator t-p

    (@t-p)

    Try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Seventeen.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter gingybakes

    (@gingybakes)

    I’ve tried both those options, and that save button is still kicking around!! Any other ideas?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    In that case it’s probably an issue with your theme. Which theme are you using?

    Thread Starter gingybakes

    (@gingybakes)

    I’m using Foodie Pro/Genesis. Tried switching to TwentySixteen and that didn’t work either.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Tried switching to TwentySixteen and that didn’t work either.

    Can you keep that theme active with all plugins deactivated? That can help us debug the issue.

    Moderator t-p

    (@t-p)

    I see you still have “genesis” theme active.

    As @anevins recommended, please deactivate ALL plugins. With ALL plugins deactivated, then switch to default theme 🙂

    Then I will go back and check the site.

    • This reply was modified 8 years, 9 months ago by t-p.
    Thread Starter gingybakes

    (@gingybakes)

    Okay: all plugins are deactivated and I’ve activated TwentySeventeen. The save button is hanging out in its usual spot 🙂

    Moderator t-p

    (@t-p)

    Are you using cloudflare?

    If so, try clearing cache.

    Moderator t-p

    (@t-p)

    Another thing to check is if you have a pinterest browser extension.

    Thread Starter gingybakes

    (@gingybakes)

    I was, but all the plugins are deactivated and I’ve purged all caching.

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    If you had the pinterest browser extension running at one time, when you were editing posts, then it’s possible that the extension inserted that save button into your editor itself, and then when you saved the post, it saved the HTML for the button as well.

    Edit the post in Text/HTML mode and look for the big chunks of span gibberish. Those are the button, likely one added for each time you edited the post. Remove those from the post, resave, and it should be gone.

    The short of it is that the Pinterest code kinda sorta blows. Both the extensions and their plugins. They do weird things to pages sometimes.

    Thread Starter gingybakes

    (@gingybakes)

    @otto42 That was it!!! Thank you so much. It was driving me c r a z y.

    Have a good one!

Viewing 12 replies - 1 through 12 (of 12 total)

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