• Resolved yakubova_

    (@neriyakubova)


    Hello. I have problem with lazy loading. When lazy loading is enabled and I am on the blog page – https://hranitelenrejim.bg/blog/ when I click on “По-стари записи” (older articles) the thumbnails of the articles are not showing.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @neriyakubova

    Thank you for reaching out and I am happy to assist you with this.

    Most likely the reason for this is because your theme or the plugin you are using for this is working as a kind of lazyload which then conflicts with the Lazyloading feature of the W3 Total Cache plugin.

    It is basically a product lazy loader that kicks in and adds the next batch of products under the already present grid.
    so in this case there is a “double” lazy load.

    What you can try is to add et_pb_post clearfix to Performance>User Experience>Exclude words: section, save all settings and purge the cache and see if the problem persists.

    Thanks!

    Thread Starter yakubova_

    (@neriyakubova)

    Thank you for the quick answer. But I tried that and it doesn’t work.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @neriyakubova

    Thank you for your feedback.

    Can you please try adding entry-featured-image-url to Performance>User Experience>Exclude words: section, save all settings and purge the cache and see if the problem persists.

    Thanks!

    Thread Starter yakubova_

    (@neriyakubova)

    I tried that and again It’s not working.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @neriyakubova

    Thank you for your feedback.

    I’ve checked the page you shared and I do not see Lazyload active there and the issue seems to persist?

    Can you please confirm that the issue is gone if you disable Lazyloading?
    Thanks!

    Thread Starter yakubova_

    (@neriyakubova)

    This might be because with the Freesoul manager plugin I tried to deactivate w3 total cache for the blog page, but still as long as the lazy load is enabled the thumbnails are not showing.

    Hi @neriyakubova @vmarko

    I’ve received a notification about this thread because I’m the author of Freesoul Deactivate Plugins.

    I hope my intromission doesn’t disturb you but can help.
    I see the images of the old posts are not missing, but they are empty. I mean you don’t see them not because they are lazy loaded, but because you have transparent empty images.
    If you refresh the page, then you see the images. I suspect the lazy load has nothing to do with this issue.

    I suggest you go to Freesoul. Deactivate Plugins => Custom URLs => Frontend URLs and add this match:

    */blog/page/*

    Disable on that row the same plugins that you disabled on the blog page.
    Eventually, for testing purposes, enable all the plugins on that row.

    Try also to deactivate Freesoul Deactivate Plugins and see if you still have the same issue.
    If you discover the issue is something related to Freesoul Deactivate Plugins, and you didn’t solve it after my suggestions, please, open a thread on the Freesoul Deactivate Plugins support forum.

    I hope it helps.

    Best regards

    Thread Starter yakubova_

    (@neriyakubova)

    Thanks but the freesoul plugin has nothing to do with that. I disabled all the plugins and enable them one by one and the only thing that make a difference is lazy load. The images are not empty or transperant they just aren’t showing and when you refresh the page it shows the new posts and their images again, not the older posts where the problem is. I can make a screenrecord with the lazy load enabled and disabled so you can see the difference.

    Hi @neriyakubova

    you are welcome! Ok, thank you for the information.
    Since it has been confirmed that FDP has nothing to do with the problem I leave. If something linked to FDP should come out, do not hesitate to open a thread on the FDP support forum.

    Have a great day!

    Jose

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @neriyakubova

    Thank you for the information. I do not see /wp-content/plugins/w3-total-cache/pub/js/lazyload.min.js loading on this page. And this means that the W3 Total Cache Lazyloading is not doing its thing on this page and the issue seems to persist still.

    In any case, can you please confirm you have disabled W3TC Lazyload (Please share the screenshot of the Performance>General settings, User Experience section), so I can check the page and see the source?

    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)

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