Hi @koolpal007
I hope you are doing well.
Please navigate to the Post SMTP Dashboard and access the 4th Column. Click on the “Diagnostic test report” option and share the generated report here. This will allow us to examine it and provide a suitable solution.
Thanks and regards,
Support Team – WPExperts
Hi,
This is on my local installation.
Hope this helps.
Mailer: postsmtp
HostName: pp-dev.test
cURL Version: 7.70.0
OpenSSL Version: OpenSSL/1.1.1l
OS: Windows NT DESKTOP-7DTTHAQ 10.0 build 19045 (Windows 10) AMD64
PHP: WINNT 7.4.27 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.3.1 en_US UTF-8
WordPress Theme: Kidz-Child
WordPress Plugins: Query Monitor, Advanced Shipment Tracking Pro, Cashfree, Honeypot for Contact Form 7, Contact Form 7, Enable Classic Editor, EWWW Image Optimizer, Flamingo, Force Regenerate Thumbnails, Kidz Core, Kidz Wishlist, Post SMTP, Regenerate Thumbnails, Rank Math SEO, User Verification, WooCommerce Failed Order Customer Email - VALS, WooCommerce Order Status Manager, PDF Invoices & Packing Slips for WooCommerce, WooCommerce, WordPress WhatsApp Support, Mailhog for WordPress, WPLoyalty
WordPress wp_mail Owner: S:\laragon\www\PP-Dev\wp-content\plugins\post-smtp\Postman\PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, WPO\WC\PDF_Invoices\Main->set_phpmailer_validator, PostsmtpMailer->get_mail_args
WordPress wp_mail_from Filter(s): user_verification_change_mail_from
WordPress wp_mail_from_name Filter(s): user_verification_change_mail_from_name
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, Anonymous Function, WPLoyalty\Wordpress\WlrEarnPointEmail->handle_multipart, WPLoyalty\Wordpress\WlrEarnRewardEmail->handle_multipart, WPLoyalty\Wordpress\WlrExpireEmail->handle_multipart, WPLoyalty\Wordpress\WlrPointExpireEmail->handle_multipart, WPLoyalty\Wordpress\WlrBirthdayEmail->handle_multipart, WPLoyalty\Wordpress\WlrNewLevelEmail->handle_multipart
Postman: 2.6.1
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: Default (smtp:none:none://localhost:25)
Postman Active Transport Status (Ready|Connected): No | No
Postman Deliveries (Success|Fail): 12 | 0
Postman File Locking (Enabled|Temp Dir): No | /tmp
@koolpal007
Could you please provide a screen-recorded video or screenshot of the error? Additionally, I’d like to know if these errors are only visible on the Log page or if they also appear in the WordPress dashboard.
Thanks
Hey.
We’re having the same issue, but this time it’s showing up when adding media. Which is problematic, because it breaks the progress reporting, since it appears in the response from the async uploader.
I traced it back, and it seems to be related to staging_post_smtp_logs, when a security plugin (Sucuri) sends an e-mail about a post update. Since it happens when the media file gets added to the database – that’s when it gets triggered.
The message appears in the media file’s entry in the async uploader, and breaks it.
Here’s the exact backtrace:
Backtrace:
1: trigger_error() in wp-includes/functions.php:5905
2: _doing_it_wrong() in wp-includes/class-wpdb.php:1782
3: prepare() in wp-includes/class-wpdb.php:2686
4: _insert_replace_helper() in wp-includes/class-wpdb.php:2598
5: insert() in wp-content/plugins/post-smtp/Postman/PostmanEmailLogs.php:261
6: save() in wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailLogService.php:186
7: writeToEmailLog() in wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailLogService.php:113
8: writeSuccessLog() in wp-content/plugins/post-smtp/Postman/Postman-Email-Log/PostmanEmailLogService.php:85
9: write_success_log() in wp-includes/class-wp-hook.php:310
10: apply_filters() in wp-includes/class-wp-hook.php:334
11: do_action() in wp-includes/plugin.php:517
12: do_action() in wp-content/plugins/post-smtp/Postman/PostmanWpMail.php:262
13: sendMessage() in wp-content/plugins/post-smtp/Postman/PostmanWpMail.php:60
14: send() in wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php:121
15: wp_mail() in wp-content/plugins/sucuri-scanner/src/mail.lib.php:103
16: sendMail() in wp-content/plugins/sucuri-scanner/src/event.lib.php:629
17: notifyEvent() in wp-content/plugins/sucuri-scanner/src/hook.lib.php:70
18: hookAttachmentAdd() in wp-includes/class-wp-hook.php:310
19: apply_filters() in wp-includes/class-wp-hook.php:334
20: do_action() in wp-includes/plugin.php:517
21: do_action() in wp-includes/post.php:4674
22: wp_insert_post() in wp-includes/post.php:6204
23: wp_insert_attachment() in wp-admin/includes/media.php:422
24: media_handle_upload() in wp-admin/async-upload.php:114
Notice: Function wpdb::prepare was called incorrectly. Unsupported value type (array).
Please see Debugging in WordPress for more information. (This message was added in version 4.8.2.)
in {snip}/wp-includes/functions.php on line 5905
Hope this helps sort it out, because it’s starting to get annoying.
We are currently investigating this issue and will provide updates as soon as possible. Thank you for your patience.
Hi @koolpal007
I hope you are doing well.
Please create a ticket on our technical support channel so that we can connect you directly with our Technical team.
You can also try this Beta version on your staging website and let me know if it works.
Looking forward to getting your issue resolved.
Thanks and regards,
Support Team – WPExperts
