PHP Fatal Errors

  • Resolved wendymorris

    (@wendymorris)


    1 week, 4 days ago

    Hi,

    My WordPress site is repeatedly getting critical errors. Server logs show repeated PHP fatal errors from Security by CleanTalk:

    Allowed memory size of 1073741824 bytes exhausted in:
    /wp-content/plugins/security-malware-firewall/lib/CleantalkSP/Common/HTTP/Request.php on line 221

    Plugin version: 2.182.1
    PHP: 8.3.27
    WordPress: 7.0

    This is happening repeatedly across wp-admin and public requests.

    Can you advise urgently? I have temporarily disabled the plugin.

    Thanks,
    Wendy

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    1 week, 4 days ago

    Hello Wendy,

    Could you please let us know your current PHP memory limit? If you’re not sure, your hosting provider support should be able to tell you or help you check it.

    This information will help us better understand the issue and determine the next steps.

    Thread Starter wendymorris

    (@wendymorris)

    1 week, 3 days ago

    Hi,

    The PHP memory limit appears to be 1024 MB / 1 GB.

    The server log says:

    Allowed memory size of 1073741824 bytes exhausted

    This happened repeatedly in:

    /wp-content/plugins/security-malware-firewall/lib/CleantalkSP/Common/HTTP/Request.php on line 221

    Thanks,
    Wendy

    Plugin Support denisxam

    (@denisxam)

    1 week, 3 days ago

    Hello,

    Try the following steps, they may help:
    – Clear your site cache (including cache plugins).
    – Please check if the CURL is enabled on your web server.
    – Additionally, make sure that the Use WordPress HTTP API option is enabled in the CleanTalk Anti-spam plugin settings.

    If these steps don’t help, we’ll need more details.
    Please contact us through our private Ticket System:

    https://cleantalk.org/my/support/open

    • This reply was modified 1 week, 3 days ago by denisxam.
    Plugin Support Andrei CleanTalk

    (@blazirsky)

    6 days, 18 hours ago

    Hello @wendymorris,
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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