@frankyw sorry for the late reply. We will look in to this and get the plugin updated.
@frankyw these warning were superficial and have been resolved. We hope you’ll reconsider using the plugin and updating your review accordingly. Thank you for bringing it to our attention.
Thanks for the update, I had in the meantime simply added the tracking code manually to my website as a workaround.
I am hoping my outstanding support ticket related to Woocommerce webhook data is resolved soon, will be happy to update my review once everything is working correctly 🙂
@jarrodevidence gotta say the Evidence support leaves a lot to be desired, 2+ weeks without any feedback is not acceptable.
Jan 26: Open support ticket related to webhook data not being captured properly.
Jan 27: Reply from support asking what the website is we need help with.
Jan 27: Respond to support with clarification.
Feb 1: Follow-up due to no response.
Feb 1: Support response saying issue has been escalated to Tier 2.
Feb 10 (Today): Radio silence after 9 days, product is still non-functional, and we have removed code from our site.
@jarrodevidence downgraded my review to 1* due to the complete lack of support from Evidence.
Feb 18: 17 days of zero response, product remains unusable.
This reply was modified 2 years, 1 month ago by frankyw.