• i am getting the following error on my site when view the form currently the form is not live yet so can not give you a URL.

    Warning: session_start(): Cannot find save handler ‘memcache’ – session startup failed in /var/sites/i/DOMAINNAME/public_html/wp-content/plugins/give/includes/class-give-session.php on line 405

    Warning: Cannot modify header information – headers already sent by (output started at /var/sites/i/DOMAINNAME/public_html/wp-content/plugins/give/includes/class-give-session.php:405) in /var/sites/i/DOMAINNAME/public_html/wp-config.php on line 116

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  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    Sessions are how Give is able to recognize unique donors on your site, so that when they finalize their donation, they see their own donation receipt and not someone elses. Your site seems to be having some trouble with sessions. There’s a few things I’d suggest trying to get around this issue:

    1) Install this plugin that will force your site to use native PHP sessions, instead of WordPress sessions: https://wordpress.org/plugins/wp-native-php-sessions/
    2) Add this to your wp-config.php file: define( 'GIVE_USE_PHP_SESSIONS' , false);

    Note, don’t use BOTH of these — they contract each other. Try one (clear all caching if you have caching), and if the first doesn’t work, disable it then try the next one.

    Thanks!

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