• Resolved joshjackson

    (@joshjackson)


    Upon finding my WordPress installation requesting a PHP update, I decided to update my servers from PHP 5.6 to PHP 7.3.

    All was well until I realized that I could not update anything to the site. Every attempt gave me “HTTP error” on the upload screen. After fiddling with my server and talking to my web hosting provider, I found that WP Cerber was causing the error in some way.

    I have not seen this error with WP Cerber before, only after updating to PHP 7.3. I also found that the error was equally present on PHP 7.1 and 7.2.

    I would like to be able to use Cerber again, is there a patch being worked on for this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author gioni

    (@gioni)

    Every attempt gave me “HTTP error” on the upload screen.

    Please explain what did you do in details. It’s unclear how you got that result. The plugin doesn’t handle anything related to any update and doesn’t interfere with any upgrading process.

    Thread Starter joshjackson

    (@joshjackson)

    I apologize, I meant upload, not update.

    Here’s exactly what happens:

    I attempt to upload a file (image, pdf, doesn’t matter) in the media browser on WordPress or the media browser in the post/page editor.
    The file appears to upload, but stops at the last moment and issues the generic error reading only “HTTP Error” at the top of the media page.
    When I disable Cerber, this does not happen.

    This problem only arose when I updated from PHP 5.6 to 7.3.

    Thread Starter joshjackson

    (@joshjackson)

    Found the issue!

    Cerber needs to have the mbstring option enabled in php to function correctly. All I had to do was provision a php package with mbstring included and I was good to go!

    Plugin Author gioni

    (@gioni)

    Good news! Normally the plugin shows a diagnostic message if mbstring is not enabled on a server. I think you had not visited the plugin dashboard after upgrading PHP.

    Thread Starter joshjackson

    (@joshjackson)

    Correct! I noticed the mbstring error on the plugin page.

Viewing 5 replies - 1 through 5 (of 5 total)

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