Hi @checmark
I had a look at the gallery page. Can you explain in more detail what you are expecting to see please? Preferably with examples from your gallery.
They seem to be sorting correctly alphabetically.
Thank you for responding.
If you scan down the gallery you will see that the photos are not in alphabetical order despite the fact that the file names are.
Appreciate your help.
Hi @checmark
I’d like to kindly ask you to enable FooGallery Debug Comments for us so that we can be able to effectively assist you with this.
To do so, kindly navigate to FooGallery -> Settings -> Advanced and click on the “Enable Debug” checkbox option as shown in the image linked here: https://prnt.sc/26jlt5a
Don’t forget to save changes. This will help us investigate this issue further. Once done, kindly let me know.
Thanks in advance.
Kind regards,
Elvis
Hi @checmark
Sorry for the delayed response.
I have been investigating this particular feature for some days now and carrying out a variety of tests and I can confirm that the sorting “Title – alphabetically” feature DOES work.
On looking at your gallery, we believe that this issue is happening in your case most likely because these items have incorrectly spelled or empty values set for the actual WordPress attachment. That’s why most likely why it only seems to be happening on the attachments on the lower columns, otherwise it would be prevalent throughout tens of gallery rows your gallery has.
Hope this clarifies your issue.
Kind regards,
Elvis.
I have double checked the file names and don’t see any issues. If I can send you a screenshot of just one example that would help.
It appears to be getting worse. I can send you a screenshot to show the sorting is not correct.
