Support » Plugin: Slimstat Analytics » Petty

  • MacWillard

    (@macwillard)


    I requested an older version be an option after an upgrade. They decided to trot me out as a ‘naysayer’ in their Changelog. It shows a lack of concern for their users.

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  • Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    quite the opposite, indeed. We wanted to show that we listen to our customers, and we valued your feedback. We introduced this option not because you were being a nuisance, but because you were so kind to bring this up. Sorry you took it the wrong way. Also, you were the one who used the “naysayer” metaphor, we just echoed your words.

    Anyway, if you feel like we don’t appreciate our users’ feedback, you are definitely entitled to your opinion, and you can decide to keep your rating as 1 star, even though you know better than us that we don’t deserve such a harsh treatment 🙂

    Best,
    Jason

    Plugin Author Jason Crouse

    (@coolmann)

    Oh, and I would have expected that you stopped using Slimstat on your website, since you consider it such a poor product. Instead, I see that to this day you still (shamelessly) use it. Well, that in my book speaks to the quality of our product more than your own petty review. Thank you for being a loyal user anyway!

    Best,
    Jason.

Viewing 2 replies - 1 through 2 (of 2 total)
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